We welcome all feedback regarding our fundraising activities in support of our vital work for children.

So please get in touch with our Supporter Care team, with your comments: 

Email: supportercare@unicef.org.uk
Tel: 0300 330 5580

If you wish to make a complaint or express dissatisfaction about any aspect of our work, please contact:

Vicky Johnson
Supporter Care Manager
Email: complaints@unicef.org.uk
Tel: 020 7375 6285

Unicef UK
Unicef House
30a Great Sutton Street
London EC1V 0DU
Tel: 0300 330 5580

If your enquiry is regarding contact received from UNICEF UK via telephone, please remember to include your relevant telephone number so that we can locate your details.

Unicef UK's commitment as a member of FRSB

As a member of the FRSB, Unicef agrees to fundraise in accordance with the Institute of Fundraising Codes of Fundraising Practice and the FRSB Fundraising Promise.

You can find out more about the Codes of Fundraising Practice by going to the Institute of Fundraising website www.institute-of-fundraising.org.uk. A copy of the Fundraising Promise is available here.