Why have I received a call from 0203 837 8965?

If you have made a text donation to our recent Syria Emergency Appeal, you might have received a call from this number: 02038378965. This is one of our fundraising partners, Listen Ltd. Their dedicated fundraisers call supporters to thank them for their donation to Unicef and let them know about other opportunities to help protect children from danger.

We use a professional fundraising partner to contact our supporters because it is more cost effective for us to work in partnership with this specialist fundraising company, rather than employing fundraisers directly.

Who called me from 0203 837 8965?

The caller will be knowledgeable about Unicef and will be able to provide contact details to confirm that the call is genuine. If you ever have any concerns, please take a look at our Identifying Genuine Fundraisers page or contact our Supporter Care Team on 0300 330 5580 (Mon-Fri, 8am-6pm) or SupporterCare@unicef.org.uk. If you would rather not hear from us by telephone you can let us know via our Communication Preference Form.

For every £1 you donate to Unicef UK, 74p goes directly to our work for children around the world; 2p is spent on administration and 24p goes to raising another pound. Want to know more? Take a look at our Fundraising Promise.