Make a Complaint
We’re sorry if something hasn’t worked, or if you’re dissatisfied with us – your feedback helps us do a better job.
Please email any complaints to our Supporter Care team or call them on 0300 330 5580 (8-6, Monday to Friday).
If you’d like to respond by post, please address your complaint to:
Head of Supporter Care
30a Great Sutton Street
London EC1V 0DU