Water Walk 2019 FAQs

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About Water Walk

1. What is Water Walk?

Water Walk is a challenge you can do on your own or in a team. Walk five miles every day for one week during September, and support children around the world who spend too much of their day walking to collect water. Money raised through the challenge will help Unicef reach the world’s most vulnerable children, including working to provide them with access to safe and clean water.

2. When and where is Water Walk?

Water Walk is happening throughout September. You can choose which week you take part. Select the week that suits you best when you register, and we’ll be in touch before your chosen week starts to remind you.

Take part wherever you want! Walking to work, walking the dog or even mowing the lawn – it can all count towards your Water Walk.

Track your distance through a fitness app, or manually input your miles to your fundraising page, to show your supporters what you have achieved.

3. Is there a registration fee?

There’s no registration fee for Water Walk, but we encourage you to fundraise as much as you can to support Unicef in helping vulnerable children around the world. We suggest a target of £150 – check out our for lots ideas to help you smash your target!

4. I’m disabled / I can’t walk – can I still do the challenge?

We welcome participation in any way you can. You can raise funds by finding an alternative way to challenge yourself to cover five miles every day for a week.

5. Can I do the challenge as part of a team?

Definitely! You can set up a fundraising page or join an existing team page on everydayhero which will total up all your funds raised across your team. Follow these instructions here.

6. Is Unicef UK promoting the use of single use plastic by encouraging people to carry water?

Unicef is committed to environmental sustainability and is working towards ensuring that every child lives in a safe and clean environment. It is our collective responsibility to leave a sustainable world for every child who will have to face the impact of climate change and environmental degradation. Although we suggest you can carry water as part of your challenge, this does not need to be single use bottles. Unicef encourages all Water Walk participants to look for environmentally friendly ways to complete your challenge. Why not use or borrow sustainable water bottles from friends and family for the duration of your challenge, or carry other items such as food that are the equivalent weight of water? Thanks for considering the environment and children in need.

7. Health and safety

Make sure you only take on the Water Walk if you are fit, healthy and physically able to do the challenge. Unicef UK cannot be held responsible for injuries incurred during the challenge.


6. Will I be sent a fundraising kit?

You won’t be sent a fundraising pack in the post, but you can download our free downloadable pack, which includes a sharing guide and an event poster to help you reach your target.

7. Can I raise money offline?

Of course. If you have collected any cash or cheque donations, check out the following two questions below to find out how to pay in the money and claim Gift Aid.

8. How do I pay in the money I raised (online and offline)?

Online donations:

As part of registration you will set up an everydayhero online fundraising page. The easiest way to collect sponsorship is to direct your friends and family to your fundraising page, where they can donate via credit/debit card. The funds will automatically go to Unicef and will be added to your fundraising total on your page. Your supporters can find your page by searching your name on the everydayhero home page through the ‘Find a Friend’ tab.

Offline donations:
Sending in cash and cheques – You can pay any donations collected in cash into your bank account and make a card or BACs payment to cover this.

Paying by card – Complete the form (which you can download on ) to include your cash and cheque (made payable to ‘Unicef UK’) payments. Please remember to enclose your (s) with your payment so that we can claim Gift Aid. Just print out the form and return it to the address on the form.

Paying in via BACS – If you’d like to send us your funds via a bank transfer (BACs), just give your bank our bank details below. Your bank will give you a receipt as proof of payment.

The UK Committee for Unicef – Donations Account, HSBC Plc., PO Box 4BQ, 133 Regent Street, London W1B 4HX

Account Number: 91566814

Sort Code: 40-06-02

So that we can track your transfer and thank you for your support, please complete the ‘Sending in your money’ form from this and email it to donations@unicef.org.uk, stating when you transferred your donations and that they were raised through the Water Walk.

9. What is Gift Aid and how do I claim it on the money I’ve raised?

Gift Aid is a tax relief scheme that allows charities to claim 25% of the tax already paid on all eligible donations made by a UK taxpayer. This means supporters can increase their donation to Unicef UK by an extra 25% at no extra cost to them. For example, if someone donates £10, with Gift Aid Unicef receives £12.50.

Donations on your everydayhero fundraising page will automatically claim Gift Aid on eligible donations. If you raise money offline then complete our sponsorship form to ensure you can claim Gift Aid on the donations and send it to: Unicef UK, 1 Westfield Avenue, Stratford, E20 1GL.

Technical support & tracking your distance

10. What is everydayhero and how do I use it?

everydayhero is an online fundraising platform which you can use to collect donations for your challenge. Your fundraising page will be set up automatically when you sign up for Water Walk and you can share the link with friends and family to make giving really easy. You’ll receive details on how to log in to your everydayhero page in your confirmation email after signing up.

If you need help using your fundraising page, making a donation, or anything else relating to your everydayhero page, email help@everydayhero.co.uk or call 0845 680 97920.

You can also check out the everydayhero FAQs for technical queries and a whole host of tried and tested tips to give your fundraising that extra push.

11. How do I link my distance tracker to my fundraising page?

Using a fitness app is the easiest way to track your distance. Everydayhero are partnered with Fitbit, MapMyFitness and Strava so you can use any of these apps to record your distance and link it to your fundraising page. Find out how to link an app to your page. On the day you start the challenge, your page will automatically update the distance you walk and let your friends and family know how you’re getting on. Fundraisers who use this feature can raise significantly more during their fundraising challenge.

12. What if I forget to track some of my walk?

If you forget to use an app to track your miles, simply manually update your fundraising page. Remember to only manually log distances that your app didn’t track!

13. What if I don’t want to use a tracker?

No problem. Keep a record of your distance any way you choose – download the Water Walk Toolkit and then add your miles manually to your fundraising page.

The charity

14. Who is Unicef?

Unicef works to build a better world for every child, everywhere, every day. We help more children than any other humanitarian organisation. We keep them safe when war or disaster strike. We provide life-saving food, clean water and vaccines. We protect children, giving them a safe place to laugh and play. We help children into school and give them the chance of a better future. We won’t stop until every child is safe. Find out more about what we do.

15. How will the money you raise be used?

Unicef provides healthcare, water, nutrition, education and protection for children with the donations it receives from fundraisers. We do whatever it takes to make a lasting difference to children’s lives.

The money and donations you raise will help us to carry on with our life-changing work. It doesn’t matter how much you give, whether it’s £10 or £100, every single penny helps us to help children.

16. Can I donate the money I raise to a particular country or project?

We aim to reach children all over the world who need our help the most and who are the hardest to reach, so your Water Walk donations are ‘unrestricted’. This means that you are not limiting what project or country your fundraising and donations are spent on. It also helps us to be more efficient with our work for children – by reducing our administration costs, your donations reach more children.

17. Contact us

More questions? Contact Unicef’s supporter care team who will be happy to help.

For technical questions about your fundraising page, contact everydayhero at help@everydayhero.co.uk or call 0845 680 97920.