Putting families at the heart of care
Case study: NHS Tayside Health Visitor and Family Nurse Services
In this case study we detail NHS Tayside Health Visitor and Family Nurse Services’ journey in earning the prestigious Baby Friendly Gold Award.
The UNICEF UK Baby Friendly Achieving Sustainability (Gold) Award celebrates excellent and sustained practice in the support of infant feeding and parent-infant relationships. Download the case study on this page to learn more about the difference going for Gold has made to the experiences of babies, their mothers and families under NHS Tayside Health Visitor and Family Nurse Services’ care.
Download NHS Tayside Health Visitor and Family Nurse Services’ case study here (PDF download)
We were delighted that 100% of parents surveyed as part of our Gold assessment reported that staff treated them with kindness. We’re a busy service working with families with complex needs, so getting that feedback validates all that we do.
Janet Dalzell, Infant Nutrition Co-ordinator at NHS Tayside and Baby Friendly Senior Professional Officer