Stage 2: An educated workforce

Stage 2 accreditation is achieved when a service demonstrates that all staff have been educated according to their role, as described at Stage 1, and that this training has prepared staff to care for mothers and families effectively. All staff who have contact with new mothers and babies will need to be educated to allow them to implement the standards according to their role.


  1. Educate staff to implement the standards according to their role and the service provided.

Resources to help you meet the standards

Dedicated guidance and application forms for Stage 1 are available via the download links below.

More detailed information on how to meet the standards is in our Guide to the Baby Friendly Initiative Standards and the guidance documents for neonatal units and children’s centres.

When all staff have completed the education programme, and internal audit results indicate that they have achieved the required knowledge and skills, the Stage 2 assessment can take place. This involves Baby Friendly assessors visiting your facility and interviewing staff about their knowledge and skills. Please contact the Baby Friendly Initiative office to discuss the preparations to be made and to schedule an assessment date.

As part of the Stage 2 assessment you will be asked to send details of the staff on duty and you can use the staff lists template to prepare this information, and then populate the timetable for interviews once your lead assessor has confirmed the staff selected

Guidance and application forms


Health Visiting

Working towards and achieving Stage 2 has been the most amazing experience of my 30 years in neonatal care ... Please please encourage units to book a date, it’s amazing what can happen.
May Nisbet, Ayrshire Neonatal Unit

Next steps

Re-accreditation and annual audit

Read more

Guide to the Baby Friendly Initiative Standards

Read more