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Application Support

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Frequently Asked Questions

We’re pleased that you’re interested in joining our team and we are here to help you do your best from the beginning. Below, you’ll find answers to some frequently asked questions related to the application process, designed to guide you every step of the way.  

Inclusive Recruitment

Our inclusive recruitment removes personal information (like your name, age, and gender) from your application. It’s anonymous, minimises bias and focuses on skills. This helps our recruiting team focus solely on your responses to our questions.

To be eligible for the Inclusive Recruitment Interview scheme, you must meet the minimum criteria for the vacancy, which includes scoring an average of 3 or higher and having the essential skills, behaviours, and experiences required to fulfil this role. It may not be feasible to interview every eligible applicant due to:

  • A high number of applications received for the vacancy.
  • Seasonal or peak periods with increased application volumes.

We will always ask you if you require any adjustments due to a disability. All information is kept confidential, so please let us know on the application form and at the interview stage. UNICEF UK is committed to providing an inclusive and accessible recruitment process, so all reasonable requests will be honoured.

Yes, if you have a disability and need adjustments, we will meet with you to discuss and see what reasonable adjustments can be made and whether you may need support from Access to Work (if you haven’t already applied) or benefit from an Occupational Health referral to ensure the correct adjustments are made.

Applying for a Role

Applying is easy! Just click the “Apply now” button on the job advert you’re interested in and follow the prompts to submit your application online. It’s super simple and user-friendly.

We use an applicant tracking system called Applied. You’ll need to submit your responses to the application questions along with your CV or resume. 

We practice inclusive recruitment, which means your personal details are hidden during the initial review to ensure a fair assessment based on your skills and values. Your CV or resume will only be visible to the recruiting team after they’ve assessed all the responses.

Yes, it’s 250 words. To know why it’s limited to that number, please check word count FAQs .

The timeline can vary depending on the role and how many stages there are in the process, but it usually takes an average of 4-6 weeks from the application deadline to the final decision. We’ll keep you updated at each stage.

Absolutely! You can apply for multiple positions that match your experience, skills, and interests. Each application will be reviewed independently.

Value-based questions ask about your ideals and professional standards and how you apply them in your work. UNICEF UK has specific values and standards of behaviour, and we want to know if you share and use these in your professional life and when you interact with people.

These are questions that are crafted to simulate a potential work situation. Its aim is simple: it’s a test that requires you to demonstrate your values, skills, behaviours, and knowledge in the response you craft. It gives you a chance to show the screening panel that you have what they are looking for.

  • Research: Start with looking into the sector. If you have never worked in this sector before, take some time to get a high-level idea of the sector. You can read up on the basic structures of a charity, how the sector is regulated and held accountable.
  • Identify various ways of entry: For example, you may decide to work here by applying to be a trustee, or even volunteer in some capacity. Taking time to research will also enable you to quickly determine what roles cross over or overlap across the private and charity sectors. That way you can identify if what you are interested in is one of those roles, or if it is a charity-specific role.
  • Identify transferable skills and experience: Highlight or describe them in a way that relates to the role you are going for. It can become a bit tricky when the job requirements have no private sector equivalent, for example, a fundraiser. Whatever the job role is, use the job description as a road map on the specific skills and experience elements that make up that role.Break the job description down into those elements and use that as a guide to describe your experience, skills, and knowledge. It’s a bit like translating from one language to another; you describe your skills and experience in a way that shows it does relate to that role’s requirements. Doing this at every stage of the selection process will help you show how your skills, experience, and knowledge transfer, making it easier for the recruiting panel to understand and relate this to the vacancy.

Yes, it will be advertised and stated in the job description. Additionally, the person interviewing you should specify if this is a permanent or fixed-term role.

There are no limits placed on you applying to any roles here at UNICEF UK. You will have to let your Line Manager know that you are applying for another role as per expected practice at UNICEF UK. Vacancies are advertised on our careers site and internally.

We do not directly recruit for other country offices or Private Fundraising Partnerships office. All communication or inquiries should be directed to the appropriate UNICEF entity and not the recruitment team at UNICEF UK.

Interviews

Yes, we do! Only top-scoring applicants who meet the role requirements move on to interviews. Depending on the role, there may be more than one interview and possibly an assessment or task to complete.

Yes, all applicants will receive an email from UNICEF UK letting you know if you’ve progressed past the application stage. This email will also include feedback on your application.

Please check your spam and junk folders for an email from us, as your email settings may have filtered messages from our system into those folders.

Please check your junk and/or spam mail. Depending on the mail protocols set by your provider and yourself, it may have been delivered or moved there. If you have searched through all your inboxes (including deleted emails), please log in to Applied, checking that the email address used as your username and contact details is still correct.  

If that is correct, please contact the recruitment team at [email protected] and let us know about this issue. We will investigate this for you. 

Your wellbeing is our top priority. If you’re feeling unwell before the interview, please let us know. We’ll do our best to offer alternative dates, though we may not always be able to accommodate every request.

After the Interview

Yes, you will receive an email with a breakdown of your scores. We always update all applicants at every stage.  
 
If we decide not to move forward with you, you’ll receive the decision via a call and email, along with thoughtful feedback.  
 
If we decide to move forward with you, you will receive an offer. If you accept, our helpful People Experience team will guide you through the onboarding stages.

Feedback is automatically provided to applicants who do not progress to the next stage. It is included in the notification emails informing you that your application will not be moving forward.

Feedback is automatically provided to applicants who do not progress to the next stage. It is included in the notification emails informing you that your application will not be moving forward.

If you have any additional questions about completing the application, please see this helpful guide here. If you have any technical questions, please contact the helpdesk at [email protected].

For general inquiries, such as needing a reasonable adjustment due to disability, please reach out to our recruitment team at [email protected].

More applicant support

If you need a different way to apply, contact us:

Phone: 0203 965 3609

Email: [email protected]

Find out more