Get in touch
Our Supporter Care team look forward to answering your questions, hearing your feedback and helping you with your support of Unicef UK.
- Telephone: 0300 330 5580 (Mon-Fri, 8am-6pm)
- Text message: 07860 027 540 (UK residents only*. Please note our text service does not receive images.)
- Direct message via Twitter
You can also write to us at:
Unicef House, 30a Great Sutton Street, London, EC1V 0DU
Cheques and postal orders must be made payable to Unicef UK.
If you’re contacting us about our telephone or face-to-face fundraising, please make sure you include your relevant telephone number or postcode.
Want to speak to a specific member of staff? Call our main switchboard on 0207 490 2388.
Are you a journalist? Get in touch with our Media team.
If you’d like to change the way that Unicef UK contacts you, why not complete our contact preference form.
Safety or welfare of a child
We’re unable to provide specialised advice or assistance in relation to individual cases of child abuse or neglect in the UK. If you think a child is in immediate danger, please dial 999.
If you’re concerned about the safety or welfare of a child, please contact your local authority social care department or the NSPCC 24 hour Child Protection helpline on 0808 800 5000.
Childline also provides a private and confidential service for children and young people and can be called on 0800 1111.
*Texts are charged at your standard network rate. This text number does not accept incoming calls.